The moment you walk into the Langham you are overwhelmed by the ornate luxuriousness of the place. You feel as if you have been transported back in time to the era when every single element of the building had to be pristine and beautiful. You are going to see polished stone work, wood and brass details, and glass chandeliers. They have really gone all out for the first impression.
From the outside the Langham looks fairly understated, just off the main pedestrian walkway in the Southbank, almost hidden behind the facade of a restaurant. The building itself looks like any other high rise in Melbourne nothing special. However once you set foot inside the main entrance you are greeted with something special.
The entrance lobby is spectacular. There are no other words really, there are not many hotel lobbies that I consider worth of a full page photograph but this is one of them. Greeted by the staff, they are professional and courteous, which was nice as I had made the dubious decision to walk from the train station as I thought it would give me a better first impression of the city. However on a hot very Melbourne day (a heat wave apparently) I was practically dripping with sweat when I arrived at the hotel. I was very happy when they told me that my room was already available when I arrived at 9 am in the morning after that walk.
The room itself is what I would consider high quality for a luxury hotel, it is very much done in the traditional almost historic style, but none the less it is of course very comfortable. The view from the room is nice as you can see the river and the skyline. This is not the tallest hotel in Melbourne so your not going to get the spectacular skyline you get from some of the other hotels, but many people may prefer this especially if you don't like heights. I generally prefer a room as high as possible in a hotel as I find them quieter and I like a skyline view in the morning.
The service and the staff are very professional and friendly. When calling down to reception the phone was answered quickly and any request were dealt with efficiently. Like all hotels these days they try to encourage you to reuse your towels, but the signs were not too in your face like some places I have stayed.
The turn down service at nights is very nice, as returning to a room where the bed is made, music playing, and some chocolates is a wonderful way to finish off the evening.
The food available in the hotel is your normal room service fare, such as the typical club sandwich that I always order to see the quality of the room service. The restaurant here which also offers breakfast is Melba and it is a fairly decent buffet, however it is staffed (and possibly owned) by different people to the Langham itself so there is a noticeable change in the quality of the service. You don't get staff who are as engaged or have as high quality training as the rest of the hotel.
So would I recommend it? Absolutely. Its a very nice hotel and it does feel like you have a bit of luxury when you are staying there. Like all luxury hotels though you get what you pay for and this is of course at the high end.